Support

Stuck, found a bug, or just curious? Here’s how to get help.

Start with the FAQ

Most questions — range, battery, privacy, offline delivery — are answered in the FAQ.

Report a bug from inside the app

The best bug reports come from the app itself: open Profile → Diagnostics → Report a bug. This creates an encrypted diagnostics file (technical logs only, never message content) and attaches it to an email for you.

If the app crashed, it will offer to send a report on the next launch.

Contact

Email us anytime at support@sekl.io. For iOS beta feedback you can also use TestFlight’s built-in “Send Beta Feedback”.